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Bestsellers
Privacy Policy
We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so.
Return Policy
At RoundersPokerSupply.com, a purchase is never final. You can return any purchase within 14 days for any reason. No returns will be accepted after 14 days. We must receive your return within 14 days after the date you received your items.
There are a few exceptions to the return policy:
1) No customized poker chips can be returned.
2) If wrapped poker chips are opened, they can be returned, but a 25% restocking fee will be charged.
3) If any other poker chips are returned, there will be a 15% restocking fee.
4) All items returned will be subject to a 15% restocking fee. Items that are returned and no replacement is needed, the shipping will not be refunded.
5) If you wish to exchange an item in general that is not damaged or was not incorrectly shipped, then your item will be exchanged but shipping charges and a 15% restocking fee may apply.
6) NO opened DVD's or open KEM cards can be returned. There are no exceptions. If you do return them, and they are opened, you will not be refunded. We can not resell opened DVD's, or KEM cards.
To initiate a return:
email info@RoundersPokerSupply.com and provide your order number and reason for return.
If you want a replacement for a damaged item or wrong item shipped, please let us know. We will send a replacement. If you want a refund and do not want a replacement, please inform us if this also.
Your full purchase price will be refunded to you upon the return of the product. The product must be in new condition and in the original packaging to receive consideration for a refund. There are a few exceptions as seen above. (less Shipping and Handling). Your credit will be issued in the same manner payment was made to RoundersPokerSupply.com. PLEASE ALLOW 2 WEEKS for credits to be issued.
When returning the product, please use a trackable package delivery. i.e. UPS GROUND or USPS PRIORITY with delivery confirmation. Your refund for return shipping (if applicable) will not exceed the UPS published rate for weight shipped.
We want your shopping experience to be a pleasant one and if there is an occasion you need to return an item we have a no questions asked policy.
Buyer Responsibility
Legal status of products: It is the responsibility of the buyer, not the seller, to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession, and use, of any item purchased from RoundersPokerSupply.com. All equipment is sold subject to public law 90-351, title III, U.S.D., Section 2511, and any local, state or federal ordinances. Consult your local and state laws before ordering if you are in doubt. Absolutely no sales to minors. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that the he/she is of legal age. RoundersPokerSupply.com will not be held liable for the misuse of any product purchased from us or any of our distributors & dealers. ANYONE attempting to falsify information or defraud our company in any way, WILL be turned over to the proper authorities. Any attempts at extortion or entrapment will also be met with swift legal action!
Privacy Policy
At RoundersPokerSupply.com, Inc. we are committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. We use the information that we collect about our customers to fulfill product and service purchases and to create a more personalized online experience.
When you shop at RoundersPokerSupply.com, we collect transactional information, or Personally Identifiable Information, from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information and a password. RoundersPokerSupply.com does not sell or rent your transactional information to others. RoundersPokerSupply.com uses customer information only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, and enhancing the user experience.
RoundersPokerSupply.com uses cookies to help identify you when you visit the site. The cookies contain randomly assigned user identification numbers, the country where you are located, and your name to welcome you back to the site. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. Cookies MUST be enabled on your system to shop at RoundersPokerSupply.com.
RoundersPokerSupply.com will occasionally offer special contests and promotions. When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation.
At RoundersPokerSupply.com you can be assured that your transactional information is secure, consistent with current industry standard SSL encryption technology. The importance of security for all transactional information associated with our customers is of utmost concern to us. Our secure servers protect the information using state of the art firewall technology. All customer transactional account information is kept on a secure server.
Please be aware that our site may contain advertisements and links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linking from or to our site are not covered by the RoundersPokerSupply.com Privacy Policy. RoundersPokerSupply.com has no control over the use or disclosure of user data on other sites on the Internet and we recommend that you review the privacy policies of such sites to determine your privacy rights on such sites.
RoundersPokerSupply.com will remain committed to protecting your privacy online. We may change our Privacy Policy from time to time. When such a change is made, we will post the revised Privacy policy on our website so please bookmark this page and check back periodically. Any changes, corrections or updates to your transactional information can be edited during the purchase process. Questions regarding the RoundersPokerSupply.com Privacy Policy should be directed to info@RoundersPokerSupply.com or may also be sent directly to the following address:
RoundersPokerSupply.com
